Total Quality Management (TQM) is a structured system focused on satisfying customers by involving all members of an organization in improving the quality of products, processes, and resources. Sustained customer satisfaction, its main objective, is accomplished through systematic methods for problem solving, breakthrough achievement,

A Balanced Scorecard (BSC) is a strategic performance management framework for measuring the impact of strategic decisions across all organizational drivers of an organization. A BSC provides a wider perspective on strategic decisions made by an organization by measuring the impact on key business drivers such as finance, customer requirements, internal processes, innovation, and growth […]

Six Sigma is a combination of the best elements of various quality improvement methodologies and a rigorous statistic-driven approach to performance improvement. The term “Six Sigma” was coined by Bill Smith, an engineer at Motorola. Six Sigma, in the present form, originated in the early 1980s at Motorola as a tool for reducing product-failure levels […]

The Six Sigma is an approach to business process improvement and performance management which encompasses a statistical and method-driven process. In order to effectively deploy the process in your organization, it is necessary to identify the basic elements that drive the Six Sigma methodology. Knowledge of the Six Sigma fundamentals is the first step toward […]

Whatever is the nature of your business, innovation is critical today. In order to survive competition and be the customers’ choice, you need to come up with really new products and services. All it means is that your ability to manage the change is a direct measure of your success. In other words, timely launch […]

 from Canopus Business Management Group

In a recent Lean Six Sigma Project kick-off meeting of one of my clients, after the teams presented their project charters, the business leader made an extempore announcement that the best and most successful Lean Six Sigma project will receive a special recognition and the team members will be lucratively rewarded. Immediately few of them […]

In a Continuous improvement journey, improvement projects are nothing but the lifeline. In this series of articles, we covered on the Need for Project Selection and the Criteria for project. Now we’ll answer the big question – Where can I get my projects from? Essentially various sources of the project! Customers Interactions: “Customers” are the […]

Canopus Business Management Group

We talked about the need for Lean Six Sigma project selection in detail in the earlier articles, in this one we’ll cover the criteria for selection and the in the following article, we’ll move on to talk about the tools used for selection and how to engage the stakeholders in the process.I have found that […]

Criteria for project selection from Canopus Business Management Group